Every Conversation.

One CRM Window

Stop toggling between messaging apps. Grono brings WhatsApp, Telegram, Viber, Instagram, and Facebook Messenger into a single contact view with Official APIs & AI Insights.

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Why sales teams choose GRONO

One Contact, One Timeline, Zero Tab Switching

Unlike external shared inboxes, Grono sits right inside your Zoho CRM Lead, Contact, and Deal modules. View the complete conversation history across all channels for any contact without ever leaving the page.

Smart Chat Summaries & Sentiment Analysis

Save hours of reading through long conversation threads. Grono's AI automatically generates concise conversation summaries, detects customer sentiment, and suggests response options in the customer’s language.

Targeted Bulk Messaging with Number Validation

Run bulk messaging campaigns directly from CRM. Grono automatically checks if a phone number is registered on WhatsApp and tags the record in Zoho CRM accordingly, saving your marketing budget.

No Grey Schemes, No Risk Of Being
Banned

Save hours of reading through long conversation threads. Grono's AI automatically generates concise conversation summaries, detects customer sentiment, and translates any language instantly.

AI Suits That's Build to Care for Your Customers

Omnichannel Single View

Agent Attribution

Instant CRM Notifications

Smart Lead Auto-Creation

Dynamic WhatsApp Templates

Omnichannel Single View

Switch between WhatsApp, Telegram, Viber, IG,

and FB tabs seamlessly inside the CRM card.

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Agent Attribution

Always see exactly which sales representative sent a specific message.

Full team transparency.

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Instant CRM Notifications

Get real-time pop-up alerts inside Zoho CRM as soon as an inbound message arrives so no deal goes cold.

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Smart Lead Auto-Creation

Incoming message from a new contact?

Grono instantly creates a Lead in Zoho CRM automatically.

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Dynamic WhatsApp Templates

Trigger pre-approved WhatsApp templates directly from the chat panel using automated CRM merge fields.

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Use cases

Perfect for businesses that sell through messaging.

Why sales teams choose GRONO

✓ One workspace for every messaging platform
✓ Faster customer response times
✓ Better team collaboration
✓ Complete conversation history
✓ Increased sales productivity
✓ No more switching between applications

Connect with the tools you already use

CRM

✓ Zoho CRM
✓ Salesforce
✓ HubSpot
✓ Pipedrive
✓ Microsoft Dynamics
✓ Odoo

Messaging

✓ WhatsApp
✓ Facebook Messenger
✓ Instagram
✓ Telegram
✓ SMS
✓ Live Chat

Productivity

✓ Gmail
✓ Microsoft Outlook
✓ Google Calendar
✓ Microsoft Teams
✓ Slack
✓ Zoom

AI & Communication

✓ AI Assistant
✓ Chatbots
✓ Email
✓ Voice Calls
✓ Call Logging
✓ Conversation Summaries

Use Cases

From sales to support — one powerful platform

B2B Sales

& Agencies

The Pain: Sales reps jump between 5 different messaging apps, lose conversation context when handoffs happen, and manual data entry leads to cold leads.

The Grono Solution: Native CRM Single-Window. Every WhatsApp, Telegram, or Instagram chat is tied directly to the Lead/Deal card. Automatic Lead creation ensures 0 lost inquiries.

Real Estate

& Property Development

The Pain: Buyers send voice notes, photos, and location pins across WhatsApp, Viber, and Telegram. Agents struggle to keep all media files organized per property deal.

The Pain Relief: Two-Way Rich Media & Voice Support.

View and send voice messages, photos, PDFs, and client requirements directly from the Deal timeline with full history persistence.

E-Commerce

& Direct-to-Consumer

The Pain: Running mass promotional broadcasts blindly wastes marketing budget on invalid WhatsApp numbers and gets accounts flagged.

The Grono Solution: Smart Bulk Broadcasts & Validation. Grono automatically checks if numbers exist on WhatsApp before sending, updates tags in Zoho CRM, and tracks delivery responses.

Customer Success

& Support Teams

The Pain: Long, messy chat histories make it impossible to quickly understand client sentiment or see which manager sent a specific reply.

The Grono Solution: AI Summaries & Agent Attribution. Get 1-click AI chat summaries, client sentiment analysis in any language, and clear transparency on which rep sent every message.

Financial

& Legal Services

The Pain: High security risks when using unofficial "grey" WhatsApp web scrapers that constantly drop connections and risk account bans.

The Grono Solution: 100% Official Direct APIs. Compliant, stable connections for WhatsApp Business, Viber Business, and Meta with centralized data ownership inside Zoho WorkDrive.

Multi-Channel

Business Operations

The Pain: Missing urgent client replies during busy hours because notifications are scattered across phone screens.

The Grono Solution: Instant CRM Pop-up Alerts. Real-time visual notifications inside Zoho CRM keep your team responsive without needing mobile phones on their desks.

Simple, Transparent Pricing. All Channels Included.

No hidden fees per channel. Get full access to every supported channel out of the box.

Grono All-in-One

Flexible monthly billing

$29/m

Includes:

✓ All active channels: WhatsApp, Telegram, Viber, Instagram & Facebook

✓ Unlimited CRM users and records

✓ Full chat history persistence

✓ AI summaries and sentiment analysis

✓ Official direct APIs

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Grono All-in-One

Save 5% annually

$27/m

Includes:

✓ All active channels: WhatsApp, Telegram, Viber, Instagram & Facebook

✓ Unlimited CRM users and records

✓ Full chat history persistence

✓ AI summaries and sentiment analysis

✓ Official direct APIs

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Grono All-in-One

Best value

Best value · 2-year price lock

$23.20/m

Includes:

Everything in Monthly Plan
20% Annual Discount

Grono club exclusive offer: Lock in today’s fixed price for the next 2 years — no price increases as new features (LinkedIn, TikTok, WeChat, AI tools) roll out!

Priority 1-on-1 Support & Onboarding Assistance

⚡ Limited Time Offer: The Grono Club Price Lock is only available for the first 100 annual subscribers!

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Everything in one workspace

All your workflows, data, and tools come together in one unified dashboard. Manage sales, support, marketing, and automation without switching between different platforms. Everything is connected, organized, and accessible in real time, so your team can focus on what actually matters.

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Every message matters

Stop losing conversations across multiple apps.
Give your sales team one powerful workspace to communicate, collaborate,

and convert more customers.

Start using GRONO today

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Frequently Asked Questions

Here you’ll find answers to the most common questions.

What is the main problem Grono solves for sales teams?

Grono eliminates the need to toggle between multiple messaging apps. It consolidates conversations from WhatsApp, Telegram, Viber, Instagram, and Facebook Messenger into a single contact view directly inside Zoho CRM Lead, Contact, and Deal modules.

Can I send WhatsApp templates directly from Zoho CRM using Grono?

Yes, Grono allows you to trigger pre-approved WhatsApp templates directly from the chat panel using automated CRM merge fields, making outbound communication fast and efficient.

What industries can benefit from using Grono?

Grono is designed for any business that sells or communicates via messaging. It is ideal for Sales Teams, Customer Support, Real Estate, Marketing Agencies, SaaS Companies, and Financial Services.

How does Grono handle new incoming customer requests?

Grono features Smart Lead Auto-Creation. When an incoming message arrives from a new contact, Grono automatically creates a Lead in Zoho CRM and triggers real-time pop-up alerts so no deal goes cold.

Every Conversation.

One CRM Window

See GRONO in Action