I created a Contact (Lead). Why is the phone number status taking so long to update?
The status can take anywhere from 10 minutes to 2 hours to update! You may also have reached your Zoho CRM API call limit.
Why isn't the contact status updating after changing the phone number?
Change the Contact/Lead's phone number, refresh the page, and you'll see the phone number status. The request is being processed, and after a while, the phone number will be verified, and you'll see one of the possible statuses: Genuine, Fake, Unknown, or Out of Limit.